The challenge
Total ad cost of sale (TACoS) was above 11% on a large account, and average order value left little room to absorb rising ad costs.
Our approach
- Auto campaigns restructured into keyword-targeted segments: generic, brand and cross-brand
- New category launches in commodes, basins and kitchen sinks to lift AOV
- Returns reduced through packaging upgrades and listing accuracy
- Post-purchase communication with usage guidance

